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technology » bad luck, or x200s fail?

bsdlite's avatar
14 years ago
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bsdlite
thinks darkness is his ally
i've had several severe problems since getting my x200s:

* intermittent freezing, not a result of overheating
* problems coming out of hibernate and sleep
* inability to connect to some high-signal quality wireless networks
* intermittent loss of connection to wireless networks

(<3 intermittent-ness)

has anyone else had problems like this with their tps? how about similar problems with non-tps comps running windows 7? i've spent more time rebooting out of freezes than using my computer today. it's 2 weeks old :/

i'm considering sending it back and gettin' a dell (tm)
lucas's avatar
14 years ago
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lucas
i ❤ demo
my new x200s just shipped today. i'll keep you updated on its performance.

if there's a dell that you like just as much, then send it back (but make sure they waive the restocking fee). otherwise, i suggest you take advantage of ibm's great support and send it in to be fixed.

here's bow ibm depot support works (from my experience):
day 1: call them. they issue a ticket and ship a box to you (overnight service, dhl with me in the past).
day 2: put your laptop in the box, take to a drop-off location (they put a paid overnight label on it for you).
day 3: they begin working on it.
day 4: they are done working on it. they ship it back to you (overnight again).
day 5: you get it. you're lovin' it again!
my turn-around was about one week. your mileage may vary.
Fsmart's avatar
14 years ago
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Fsmart
"if there's a dell that you like just as much, then send it back" -burn ;)
bsdlite's avatar
14 years ago
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bsdlite
thinks darkness is his ally
> -burn ;)

... ?
Fsmart's avatar
14 years ago
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Fsmart
just joking. it was meant to be a comment on the quality of dell. :)
lucas's avatar
14 years ago
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lucas
i ❤ demo
i'm taking lenovo's post-purchase survey.

I selected 2-day shipping. Lenovo shipped the laptop via UPS World Ease Expedited service, which takes 4-days from Asia. This is unacceptable.



The LCD screen has awful vertical viewing angles. If I move my head up or down a bit, then colors and contrast change dramatically. This is unacceptable for photo editing.



How many friends, family members or colleagues have you referred to Lenovo in the last 12 months? 4



submitted! :D
lucas's avatar
14 years ago
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lucas
i ❤ demo
ok, so here's my plan. i'm going to call the sales center on monday and tell them that i hate my lcd screen. i'm going to ask them to give me a full refund on this laptop (no restocking fee) so i can reorder one with the other lcd screen.

check out this sick deal
Fsmart's avatar
14 years ago
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Fsmart
r u really that unhappy with the screen? it doesn't look like that good a deal relative to what you have.
lucas's avatar
14 years ago
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lucas
i ❤ demo
well it's the exact same laptop with the downgraded screen. it's about $108 cheaper.

yeah, i just can't get used to these viewing angles. it might be exacerbated by my new glasses. regardless, i'm going to go for the downgrade.
Fsmart's avatar
14 years ago
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Fsmart
check this. they have the downgraded screen and it looks like the viewing angles are even worse :(

http://www.notebookcheck.net/Review-Lenovo-Th … 531.0.html
lucas's avatar
14 years ago
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lucas
i ❤ demo
where does it say that the wxga angles are worse than the wxga+ angles?
Fsmart's avatar
14 years ago
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Fsmart
nowhere, I was just looking at the test shots.
lucas's avatar
14 years ago
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lucas
i ❤ demo
both screens are led-backlit, which means that these are potential upgrades:

HX121WX1-100 (rare)
HV121WX5-100 ($215, widely available)
HV121WX6-100 ($215, widely available)
lucas's avatar
14 years ago
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lucas
i ❤ demo
see this for more on the affs lcd mod.
Fsmart's avatar
14 years ago
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Fsmart
i was looking at that earlier, but the guy who modded out his x200 said that the x200s could not be coerced.
lucas's avatar
14 years ago
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lucas
i ❤ demo
the x200s with the wxga+ led-backlit lcd cannot be swapped.
the x200s with the wxga led-backlit lcd can possibly be swapped.
lucas's avatar
14 years ago
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lucas
i ❤ demo
the screens in order of awesomeness:

1. HX121WX1-100 (rare)
2. HV121WX6-100 ($215, widely available)
3. HV121WX5-100 ($215, widely available)
lucas's avatar
14 years ago
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lucas
i ❤ demo
the post-sales guy wanted to charge me restocking because it's my fault i'm unhappy with the laptop. i was about to go into argumentative-mode. but then he told me that if i book a new order and call back with the order number, they'll waive the restocking fee and give me free shipping.

done!
Fsmart's avatar
14 years ago
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Fsmart
good news. keep us updated.
lucas's avatar
14 years ago
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lucas
i ❤ demo
i don't have high hopes for the viewing angles for the new lcd, but at least i'll save $100 and be able to upgrade to the HV121WX6-100.
lucas's avatar
14 years ago
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lucas
i ❤ demo
the x200 tablet has some killer lcd options (see psref). you can choose between ccfl-backlit ffs, led-backlit ips, and a better led-backlit ips. they are all only wxga (1280x800), which is a bummer. (info on the technologies here.)

a tablet equivalent to the x200s that i ordered would cost about $1,500. the HV121WX6-100 is an led-backlit affs+ screen which should be as good as any of those offered screens.
lucas's avatar
14 years ago
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lucas
i ❤ demo
oh, and i'm posting here.
Fsmart's avatar
14 years ago
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Fsmart
i saw :) first thing to pop up when i searched for modded out x200s screens
lucas's avatar
14 years ago
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lucas
i ❤ demo
haha awesome
lucas's avatar
14 years ago
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lucas
i ❤ demo
UPDATE

the x200s with the wxga+ led-backlit lcd can be swapped with difficulty.
the x200s with the wxga led-backlit lcd can be swapped with ease.

the former requires either a harness adapter or a "skillful soldering technique." see here.
lucas's avatar
14 years ago
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lucas
i ❤ demo
update on the affs mod.
lucas's avatar
14 years ago
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lucas
i ❤ demo
welp, last night my new x200s froze. it was on battery. maybe i'm experiencing the same issue that bsdlite was having. if it happens again, i'm calling ibm for a new battery.
Fsmart's avatar
14 years ago
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Fsmart
my x200s has frozen up several times on battery power. i think i will call up technical support. what is the preferred method?
lucas's avatar
14 years ago
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lucas
i ❤ demo
the preferred method of calling tech support?
bsdlite's avatar
14 years ago
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bsdlite
thinks darkness is his ally
mine froze last night (after battery replacement), too. awesome. gonna send my shit in for mobo repair if it happens again, i guess.
lucas's avatar
14 years ago
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lucas
i ❤ demo
well what the fuck do francis and i do? are we all fucked?
lucas's avatar
14 years ago
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lucas
i ❤ demo
hahahah
asemisldkfj's avatar
14 years ago
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asemisldkfj
the law is no protection
thinkpad army is taking casualties.
Fsmart's avatar
14 years ago
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Fsmart
haha, shit! the thing is that it is definitely a hardware issue. i thought it might have been the way i was fucking around with windows 7 boot drive, an everything but it froze up on me running ubuntu as well.

i meant, what number should i call? does ibm tech support have a different number than lenovo?
Fsmart's avatar
14 years ago
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Fsmart
oh and i also got some weird blue (like old fashioned TV not tuned in properly) lines that rolled up my screen on wake up after hibernate yesterday. i am just glad i bought the extended warranty.
maple's avatar
14 years ago
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maple
i like large datasets
return it and get the t400s!
lucas's avatar
14 years ago
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lucas
i ❤ demo
then he'd sacrifice size/weight/battery life! :p
lucas's avatar
14 years ago
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lucas
i ❤ demo
i'm updating my bios presently. maybe it's a fix for the freezing issue.
Fsmart's avatar
14 years ago
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Fsmart
Lenovo Toolbar useful or annoying?
lucas's avatar
14 years ago
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lucas
i ❤ demo
nonexistent. :)
bsdlite's avatar
14 years ago
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bsdlite
thinks darkness is his ally
i did the most recent bios update before ordering my replacement battery fwiw
lucas's avatar
14 years ago
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lucas
i ❤ demo
well, i haven't had the issue again. it could even be software related--windows 7 is a creepy os.

the right shift key on my keyboard isn't working consistently. imma call up and ask for a new one.

otherwise, i'm happy with everything.
lucas's avatar
14 years ago
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lucas
i ❤ demo
no hassle as usual. "you should get that new keyboard by monday." <3 ibm/lenovo support.
lucas's avatar
14 years ago
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lucas
i ❤ demo
i just got the new keyboard. 15 minutes later, it is installed, and the defective keyboard is repackaged and ready for ups pickup. :)
lucas's avatar
14 years ago
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lucas
i ❤ demo
i just got a follow-up call from lenovo. :) http://is.gd/6Ccyg
lucas's avatar
14 years ago
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lucas
i ❤ demo
my x200s wifi is weak shit
lucas's avatar
14 years ago
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lucas
i ❤ demo
wtf, my adapter was set to use 802.11b only. i got some 802.11g now. much better.